Refund Policy

At Simply Set, we want you to be completely satisfied with your purchase. This Refund Policy outlines the circumstances under which refunds may be issued and the process for requesting a refund.

We offer a 30-day money-back guarantee for all new subscriptions. If you are not satisfied with Simply Set within the first 30 days of your initial subscription, you may request a full refund.

Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date.

• No refunds for renewals: Once a subscription renewal has been processed, it is non-refundable
• Cancellation timing: You must cancel your subscription before the renewal date to avoid being charged
• Access continuation: After cancellation, you will retain access to paid features until the end of your current billing period

Refunds outside the 30-day guarantee period may be considered on a case-by-case basis in the following circumstances:

• Technical issues: Service was unavailable for an extended period due to technical problems on our end
• Duplicate charges: You were charged multiple times for the same transaction
• Billing errors: You were charged an incorrect amount
• Unauthorized charges: A charge was made without your authorization

These requests are reviewed individually and approval is not guaranteed. Please provide detailed information when submitting your request.

The following items and services are non-refundable:

• Subscription renewals after the first 30 days
• One-time purchases or add-ons
• Discounted or promotional subscriptions
• Services already rendered or consumed
• Account violations resulting in termination

It's important to understand the difference between cancelling your subscription and requesting a refund:

• Cancellation: Stops future billing but does not refund the current period. You retain access until the end of your billing cycle.
• Refund: Returns payment for the current period (subject to eligibility) and immediately terminates access.

You can cancel your subscription at any time from your account settings or by contacting support.

We strongly encourage you to contact us directly to resolve any billing concerns before initiating a chargeback with your bank or credit card company.

Simply Set does not offer pro-rated refunds for partial billing periods. If you cancel your subscription mid-cycle, you will retain access until the end of your current billing period, but no refund will be issued for unused time.

If we offer a free trial period:

• You may cancel during the trial period without being charged
• If you do not cancel before the trial ends, your payment method will be charged for the subscription
• The 30-day money-back guarantee begins from the date of your first paid charge, not the trial start date

All refunds are processed in the original currency of purchase. Exchange rate fluctuations may result in a refund amount that differs from your original charge when converted to your local currency. We are not responsible for these differences.

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to this page, with the "Last Updated" date revised accordingly.

Your continued use of Simply Set after changes are posted constitutes acceptance of the updated policy.

If you have questions about this Refund Policy or need assistance with a refund request, please contact us:

Our support team typically responds within 24-48 hours during business days.